Privacy Policy

Last updated: [22/09/2026]

Ostrinus Rentals should have it reviewed by a qualified Indian lawyer before publishing, and should confirm it reflects your actual data practices and complies with the Digital Personal Data Protection Act, 2023 and other applicable laws. Replace every highlighted placeholder with your real details.

1. Introduction

Ostrinus Rentals (“Ostrinus Rentals”, “we”, “us” or “our”) is committed to protecting the privacy of everyone who visits our website and uses our equipment rental services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using our website or contacting us for a rental enquiry, you agree to the practices described in this policy.

Ostrinus Rentals is a business operating in India.

2. Who We Are

Ostrinus Rentals provides rental of aerial work platforms, cranes and forklifts to businesses across India. For any questions about this policy or your personal data, you can contact us using the details in the “Contact Us” section below.

3. Information We Collect

We collect information that helps us respond to enquiries, provide rental services and improve our website. This may include:

Contact details such as your name, company name, phone number, WhatsApp number and email address.
Enquiry details such as the equipment, working height or lifting capacity, location, rental dates and project information you share with us.
Billing and business information needed to prepare quotes, invoices and rental agreements.
Technical information such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.
Any other information you choose to provide when you call, message, email or fill in a form on our website.

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your rental enquiries and provide quotes.
To arrange delivery, operation and return of rented equipment.
To prepare rental agreements, invoices and related documents.
To provide customer support and respond to your questions.
To improve our website, services and customer experience.
To send you service updates and, where permitted, relevant offers. You can opt out of marketing messages at any time.
To meet our legal, tax and regulatory obligations.

5. Legal Basis for Processing

We process your personal data where it is necessary to respond to your request and provide our services, where we have a legitimate business interest, where you have given consent, or where we are required to do so by law. Where consent is required, you may withdraw it at any time by contacting us.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to make the site work, remember your preferences and understand how visitors use the site. You can control cookies through your browser settings. Some features of the website may not work correctly if cookies are disabled.

7. How We Share Your Information

We do not sell your personal data. We may share your information only in the following situations:

With trusted service providers who help us operate our business, such as delivery partners, IT and hosting providers and payment processors, under appropriate confidentiality obligations.
With professional advisers such as accountants and lawyers where necessary.
Where required by law, court order or a valid request from a public authority.
In connection with a business transfer, merger or reorganisation, where permitted by law.

8. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including to meet legal, tax, accounting and contractual requirements. When data is no longer needed, we take reasonable steps to delete or anonymise it.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where there is no legal reason for us to keep it.
Withdraw consent to processing where consent is the basis for it.
Object to or restrict certain processing, and opt out of marketing.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

11. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

12. Children’s Privacy

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Ostrinus Rentals

Phone: +91 7600001021

Email: info@ostrinus.com

Registered Office:
18/19, 3rd Floor, 4D Square Mall, Motera, Ahmedabad – 380005, Gujarat, India

Website: www.ostrinus.com